Jump To:
Australian Postage Info |
International Shipping Info |
Returns and Exchanges |
About Animalteez.com T-Shirts
Shipping
Info for USA, UK and Other International Orders:
Shipping is based on the weight of your order and all international orders are
shipped via Airmail through Australia Post.
International Airmail Shipping
|
Animalteez.com
International Shipping Information |
| Orders
are shipped via Australia Post Airmail and shipping costs are based on the
total weight of your order.
We have added a shipping cost popup window below our
shopping cart
- it appears as soon as you add an item to your shopping cart.
To view your shipping costs before placing an order, simply click on
that link, choose your country and you will be able to see your
shipping options and fees. |
Important Information /
Policies
Our shipping methods may take longer depending on the customs practices in some
countries. If your parcel is inspected by the Customs Department in your
country, that could add time to the arrival of your order.
Please Note: Orders that include
items with longer shipping dates, such as The Mountain range of t-shirts
will not ship until all items are available - this could add up to 10 days to
your arrival time.
International Shipping Insurance:
If you are concerned about buying from far off
Australia, please
purchase shipping insurance by
adding it to your shopping cart with your other items. Shipping insurance is
optional for small orders but it covers your order for up to $150 AUD through
our postal and costs $7.50 USD. International orders that weigh 1kg or more
(approx. 5 t-shirts) will automatically be shipped with insurance.
International Customs Charges:
Customs charges vary from country to country
and usually apply on larger orders in our experience. We always fill out the
appropriate customs information when our orders are shipped overseas and rarely
have any problems - please be sure to consider your local tax & customs laws
before ordering from Australian Native T-Shirts as we cannot be held responsible
for orders incurring charges by your local government.
Postage Information within
Australia:
The best option for postage of Australian orders is a flat $8.50 (pay no
more!)* no matter how many items you order. Orders will generally arrive within
1 week of shipment unless there is an unexpected delay - if this is the case, we
will notify you by email as soon as possible. If you have provided an email
address from a free website such as yahoo or hotmail, be sure to check your junk
mail regularly. *Subject to change.
Please Note: Orders that include items with longer shipping
dates, such as The Mountain range of t-shirts will not ship until all
items are available - this could add up to 7-10 days to your arrival time.
All Australian orders may now be sent
registered at our discretion which requires a signature at your end. If you
are not home, Australia Post will leave a card and you will need to pick up your
order from your local Post Office. This has been put into effect to ensure all
orders arrive safely to their destination.
We do not allow pickups - All orders will be
shipped via Australia Post.
Returns:*
We offer refund of purchase price minus a 10% restocking fee. Postage and
handling will not be refunded. Items must be returned in good order within 14
days before a refund will be given. All orders are checked for breakages/faults
before they are shipped, however please contact us if there is a problem with
your order. Please take care when ordering - different t-shirt brands have
different sizing and the chest measurement of the shirt should always be
considered.
Exchange Policy:
Garments can be
exchanged for a different size (assuming a different size is available) within
30 days of sale as long as you pay the shipping in returning it to us and
include a self-addressed post satchel or postpak for the new garment to be sent
to you (applies to Australian residents only).
International exchanges will be invoiced
through Pay Pal (via e-mail) for the reshipping costs before we can ship your
exchange garments. Any exchanges must be arranged via
e-mail before you send the item/s back to Animalteez -
exchanges more than 30 days after sale are not possible.
Want to know the Status of your Order? Login
to Your Account here:
http://www.animalteez.com/login.php and check the status of
your order from within your Animalteez T-Shirts account.
All products on this
website are offered by:
Emily McIvor (Owner) & Sam McIvor (Manager)
Australian Native T-Shirts
Duke St Forestville 2087
NSW Australia
Phone: (+612) 9453 2696
Call Monday to Friday Only
9:30am to 5pm EST (Sydney Time is GMT + 10:00)
|